Shipping
As we receive your PayPal payment, we will ship your product with US Standard Shipping with Tracking to your delivery address which is specified. Typically, the product is approved for shipping 24hrs after purchase, but please allow for 48 hours to pass before shipping is confirmed.
At Isaac's Toy Shop, we offer free shipping to the lower 48 states. We do not accept P.O. Boxes. Please provide a physical address. We are always working hard to ensure your package arrives as soon as possible.
US Standard Shipping with Tracking – 2-7 business days
Expedited Shipping with Tracking – 2-5 business days
We make sure that the product is prepared properly to maximize its chances of getting to you in perfect condition.
Returns
Any items that are not received at
your address or are damaged upon arrival can be either replaced or refunded – if you have any problems with this, please contact us right away. Damage goods will be replaced with the same product, and we will refund all postage costs if you provide us with proof of posting the damaged product back to us.
All unopened or unused products that are returned within a 30-day period will be refunded; however, we do not accept any used or opened products so be sure to check for damage prior to opening the package completely or using the product in any way.
If you have any questions about our returns policy or would like to ratify if your order fits, please contact us right away for more assistance.
Guarantee:
We are committed to providing you with an excellent service. If you have any suggestions or a complaint on how we can improve our service please feel free to contact us. Any comments or complaints you make are treated in the strictest confidence and will be dealt with quickly and efficiently. Before posting negative or neutral feedback, we would appreciate communication from our customers in the first instance to resolve any unforeseen issues, thank you
Customer Service:
Mon-Fri 09:00-18:00, Sat 09:00-11:00
Thank You
Payments
For any of our products listed on eBay, we accept PayPal payments only.
All of our products are verified prior to sending the products out for shipping, and we always endeavor to give the most detail possible for each product so that you can get the most convincing purchase possible.
For any purchase questions, please contact us.