Posting
We try to dispatch all orders either same or next working day (Mon-Fri). If ordered on a Friday or weekend it may be Monday once your order can be processed and dispatched. Once posted, please allow upto 48 hours processing time. If there are any issues or delays, you will be informed as soon as possible.
Shipping
We use Various Shipping methods and Couriers depending on Products and Product location and also postage locations this is to ensure we offer the best possible service for the products that you require for a safe and reliable transit. Always look on each products shipping details for information regarding delivery on that item.
Delivery time
Please be aware, this may vary depending on the service you have selected. Please allow additional time during peak periods such as Bank Holiday's and severe weather conditions. We will do our best to accommodate the best fastest times possible but please always allow a few extra days than stated as delays do occur with many couriers.
Delays & Lost items
We will always acquire a receipt from your order when posted. Please be aware that we are not responsible once the item/s have left depot for postage via courier. Please be advised that we need to allow a period of 30 days from posting before pursuing. If for any reason your item/s do not arrive in the allocated time given then please contact us as soon as possible so that we can arrange to resend or refund you. Please contact us personally via Ebay or Email
We have strict rules on our returns policy, these are that the product is still in its factory sealed box, it is unopened and undamaged. Due to some of our items being sensitive products and food, drink and beauty products we will not be able to accept a return, however if there are any problems do not hesitate to get in touch. If your order is eligible for a refund then you should cancel the purchase within 30 days, post the item/s back to us and once we receive them we will refund within 48 hours
We accept Paypal Payments.
